When your car suddenly dies on the side of the road, there’s a lot running through your mind. Whether it’s an engine failure, flat tire, or electrical issue, your first thought is probably: how do I safely get it to a shop? Towing might seem like the easy part—but preparing your vehicle for a safe, damage-free tow is more important than most drivers realize.
A little preparation—especially if you’re stuck in traffic or on the highway—can go a long way in avoiding further damage, keeping you safe, and making the towing process smoother for everyone involved.
Stay Calm and Get to a Safe Spot First
The first step is to move your car out of traffic if possible. Use your hazard lights and pull over to the right shoulder or a parking lot. If the vehicle won’t move under its own power, don’t try to force it—turn the hazards on and stay inside unless it’s unsafe to do so.
Being visible is key. Keep the doors closed, put on your emergency brake if you’re on a slope, and stay alert to your surroundings while you wait for help.
If you’ve already called for a tow, take a moment to gather any valuables or essentials you’ll need before the truck arrives. It’s also a good idea to make a mental note (or photo) of your vehicle’s condition—just in case there are questions about damage later.
Know What Type of Towing Your Vehicle Needs
Not all vehicles can be towed the same way. The drivetrain layout—whether your car is front-wheel drive, rear-wheel drive, all-wheel drive, or 4x4—determines how it should be safely towed. Some cars require a flatbed to avoid damage to the transmission or drivetrain.
If you’re unsure, refer to your owner’s manual or ask us when you call. Incorrect towing can lead to:
- Transmission damage
- Driveshaft wear
- Scratched bumpers or undercarriage
Modern tow trucks often have both flatbed and wheel-lift options, but it’s always best to confirm the safest method for your specific vehicle.
Secure the Vehicle for Transport
Before our tow truck driver arrives, make sure the vehicle is in “Park” (or in gear if it’s manual) and the emergency brake is off—unless you’re on a hill, in which case leave it engaged until they instruct you otherwise. The tow operator will need to access the wheels and towing points to clear any debris around the car and unlock the doors if requested.
Also, remove any loose items hanging from the car, like antennas, spoilers, or bike racks, that could come off during transport. If your hood or trunk is damaged and won’t close fully, let the operator know in advance.
Tell the Shop What Happened
Once the car is en route to KAMS Auto Service Center, it helps to provide context. What did the vehicle do before it broke down? Any warning lights? Was there a strange noise or loss of power? The more we know upfront, the faster we can diagnose and address the problem when your car arrives.
If you’re towing to a shop you trust—like KAMS Auto Service Center in Acworth, GA—it’s even better. Our technicians will be expecting the car and can jump into action right away.
Be Prepared for Future Breakdowns
Breakdowns are unpredictable, but having a plan in place can save you time and stress. Keep a roadside emergency kit in your vehicle, including:
- A phone charger
- Basic tools
- Flares or reflective triangles
- A flashlight
- Jumper cables
It’s also a good idea to keep our number on your phone. We offer towing coordination and assistance, so knowing who to call can make all the difference when you’re stuck.
When your vehicle breaks down, trust KAMS Auto Service Center in Acworth, GA, to take it from tow to fully repaired. Whether you’re dealing with an unexpected issue or just need reliable service after a roadside rescue, our team is here to get your vehicle back on the road quickly and safely.