Acworth Auto Repair

great place to take you vehicle..

Ahhh...the adventures of being a parent and letting your child grow up....My daughter (18) had a blowout while travelling on I-75 southbound yesterday heading to her destination about 2 hours south of Atlanta. Seeing how this was her first cross-country trip solo, the blow-out rattled her a bit and I got the call (back in Detroit, Michigan) looking for some assistance (2:30 PM). I walked her through the steps to change her tire but she wasn't able to get the 3 of the 5 lugs to break free. Next step was calling for roadside assistance to change it for her. Help arrived from Cartersville (3:30 PM), but the driver was already en-route to tow a wreck that was blocking traffic and he was unable to assist with a simple tire change to her spare for her since the lugs weren't coming off. He indicated that the vehicle would need to be towed to a shop with the equipment to get them off. He apologized that he couldn't stay to assist and we thanked him for his attempts.I made some additional calls to local auto towing and repair services closer to where she was stranded (KAMS Auto Service Center was the 1st one I called). Their wrecker was not operational, but Donna referred me to their backup service and suggested that I have them tow the vehicle to Discount Tire (just down the street from KAMS Auto Service Center). I called for a 2nd wrecker (4:30 PM). It arrived and performed the tow (5:00 PM).My daughter arrived at Discount Tire just before 6:00 PM and from there, Matt at the Discount Tire team finished the job of getting a new replacement tire back on the vehicle and my daughter safely back on the road.The team of people involved with this experience from the businesses in Acworth of Donna (KAMS Auto Repair), Mike (ACE Wrecking) and Matt (Discount Tire) were awesome!Being from the "north", it was a definite comfort to experience some "southern hospitality" from all the parties that were involved. Although this review is not being written with respect to actual repair work done on my vehicle by KAMS, it is being written to express my gratitude to Donna for her selfless assistance to help relieve the anxiety and stress for my 18 year old daughter to get her back on the road safely.....and outstanding customer service is always greatly appreciated!God Bless you for your kindness!Joe Queen

Love KAMS!

Driving an older vehicle means repairs are part of life. The people at KAMS have provided me with THE PLACE to go when repairs are necessary. All repairs are evaluated by the customer prior to work being done with advice given as to priority of Need vs Can Wait! Also, service is provided in a very timely way and communication by the front/back office personnel is excellent.

Had my Jaguar "Winterized" & Synthetic Oil changed while I waited... I was given a good cup of fresh made coffee & watched some TV,,, In about 1-1/2 hrs. all work was completed... Excellent service, clean-friendly-comfortably waiting room, perfect quality work & fair pricing! Can't get much better than this!!

good explaination of problem and possible solutions. front desk was courteous and efficient. I am waiting for cost of replacing front control module on awd rear axle or cost of refurbished rear axle assembly. Thanks Howard

Always a good experience. Feel confident they do what they say they are going to do.

New to area. Made my appt online night before. On-time basic oil change was done in a timely manner. Waiting room was clean , had a cup of coffee and car was done within30 min. Look forward to establishing a long term relationship with KAMS for all our family Vehicles.

Great service and very friendly staff. David and Donna both are the best!

Fast repair work, reasonable pricing, excellent repair work, friendly employees, scope of work explanation excellent